What the hell is wrong with receptionists?????
I've called my surgeons office 4 times today.
First I was told there is an appointment on Thursday, so I moved my other appointments for school.
I call back and they seem to have given that appointment away.
But wait, then I get told they'll call me back, which doesn't happen. So I call them back.
They seem to have no idea what appointment I'm talking about, confuse me with another patient telling me something about my records being there. Tell me I already booked my appointment, and then realize they are talking to the wrong person.
Who the hell hires these people?
So I explain everything to her, and then she says okay, I'll go check with the girls. Hangs up on me.
I don't get a call back so I call after about an hour and a half and they are closed.
WHAT THE F#%@!!!!!!!
I'm going to call back tomorrow and if this persists I'm calling the director at my orthodontist clinic and having them call because they referred me to this surgeon.
I'm not the happiest person right now after spending all day trying to get an appointment with my surgeon and a surgery date.
I also found it pretty strange when my orthodontist, who is suppose to give me the okay for booking surgery asked me if I have a surgery date yet when I went in today.
I understand these places have a lot of patients, but I think someone who is having double jaw surgery has the right to get a straight answer about their appointment or at least a call back.
Worst customer service ever!!!!!